Customer Satisfaction, Our Number One Goal!
And how do we achieve it?
History
4 Lakes Label was started in the mid-1980s. We began with one customer, one press, and three employees. Due to our continued growth our company has occupied three different locations prior to moving into our new Sun Prairie facility in 2009. We continue to grow and currently have just under 100 employees, operating 24 hours per day, and are proud to service thousands of customers.
With over 20 years of experience in the design, manufacturing, and distribution of labels, tags, and other printing products; our team prides itself on the level of customer service and the quality of products we provide our customers. No matter the size or scope of your project, we give it the attention it needs to be successful. With our friendly, knowledgeable customer service staff, in-house graphics department, and production capabilities, we will make your project a reality.
What We Do
We are a custom printer of pressure sensitive labels, tags, and specialty products. We have numerous flexographic and leading edge digital presses to produce award winning labeling products to meet the wide range of our customers needs.
What we do is deliver products and services that help our customers be successful. Whether it is a new product image to help drive sales, barcode labels to track inventory, or new innovative materials to meet a demanding environment our focus is always on our customer.
We operate an in-house graphics department as a service to our customers. We can provide design ideas to help you develop your product. All plate making is done in house to ensure the quality and the response time our customers have come to expect. Our around the clock production and in-house capabilities give us the flexibility to meet our customers' needs for quick turnaround of high quality products.
How do we achieve Customer Satisfaction?
Communication. We know the importance of communicating with our customers throughout the production process. You will find us friendly, reliable, and receptive to your input at all times.
Unmatched In-House Capabilities. Our philosophy is by controlling the process we will be more flexible and better able to meet our customers needs. We have invested in developing on-line ordering for existing customers, creating state of the art Graphics Department, in house digital plate making, long run production capabilities, multiple digital presses, laser diecutting, automated packaging lines, and much more. We are committed to making investments that help out customers.
Superior Quality. Quality is built in from beginning to end to insure the product you receive is right the first time and every time. Our documented customer focused procedures are built with your needs in mind.
Technical Capabilities. We stay current with developing technologies that will benefit our customers. We only add capabilities if they will have a direct and positive impact on the products and the services that we can provide you..
On Time Deliveries. When it comes to scheduling we are flexible. We understand that sometimes you may require a quick turnaround. We take your "need by" date and work our schedule around it. Our depth of personnel, capabilities, and equipment allow us to meet your needs. We view our customers as partners and will give you the quickest turnaround possible without charging a "rush fee."
Money Saving Ideas. We help you stay on top of your bottom line. We have worked hard to build relationships with our vendors that allow us to offer you many choices for your label products. In addition to our state of the art laser diecutter, we have over 1,000 dies in house available for your use The more choices you have, the more effectively you can use your funds.
Experience. A great deal of experience goes into the making of a quality product. Experience that comes from years of working with customers large and small, asking the right questions, and listening to their needs. Experience in understanding what you want and how to achieve it.
Research and Development. Our Research and Development staff understand the importance on developing products for specific customer needs. Our R&D's staff understands their first priority is to understand our customer's needs and timetable. We develop products and processes for specific customers needs as well as for improved overall product offerings.
Our around the clock production and in-house capabilities give us the flexibility to meet our customers' needs for quick turnaround of high quality products.
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